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Ovi Contacts is the address book section of ovi.com and allows contact information to be viewed and modified. Nokia has announced on the Ovi website that web access to contact information will be discontinued on 25 January 2012. However, Nokia stated that Ovi Sync will function after this date, allowing Nokia Symbian phone users to continue to transfer phone contact data to and from Nokia data center servers. As a result of the discontinuation of web access to the contact data as well as their transition to Windows Phone 7 devices that synchronize data with Microsoft Hotmail, in late 2011 Nokia added the capability to download all Ovi Contacts information in CSV format for importation into another online contact provider. Nokia stated that this download capability will remain via URL contactsui.ovi.com even after web access to contact data has ended.

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